Hello
Effective Date: May 31, 2025
What is a digital product?
A digital product is a product or service that is an intangible item. It does not exist in physical form. It exists and is distributed in a digital format. It is typically purchased online and is accessed via download.
What kind of digital products do you sell?
We offer digital products created by professional advisors. Our experts offer ebooks, audio books, workbooks, planners, guides, courses, templates, and other virtual resources. Their digital products cover a wide variety of topics such as relationships, health, career, fitness, and business advice.
How do I purchase a digital product?
Simply browse our platform, select the products you are interested in, and add them to your cart. Once you have finished adding items to your cart, complete the checkout process. You will receive an email with a link/links to download your digital products instantly.
Are the products created by experts?
Yes, all of the professionals on our platform are verified. Thus, all the digital products on our platform are created and sold by qualified advisors who are experts in their respective fields.
Can I get a refund for my purchase?
Due to the nature of digital products, all sales are final. However, if you experience issues with a download, please contact the advisor through the email address listed on their store front. He/she will work with you to resolve the issue.
How do I know if a product is right for me?
Each product includes a detailed description outlining its benefits, features, and intended audience. This information is provided to help you make the correct decision before purchasing.
What payment methods do you accept?
We accept secure payments via Stripe, ensuring a seamless and secure transaction process.
When will I receive my purchase?
After completing your purchase, you will receive an email with a link/links to download your digital product(s) instantly.
Can I use the products for commercial purposes?
No. Unless specified otherwise, all digital products that are purchased from our advisors on this platform are for personal use ONLY. Redistribution, resale, or commercial use of the digital products purchased on our platform is strictly prohibited.
How do I contact support?
If you need assistance, feel free to contact us at cs@getgoodadvice.help and our team will be happy to help you with your questions.
Are my payments and personal information secure?
Absolutely, we prioritize your privacy and security by using trusted payment processors and encrypting your information to ensure a safe shopping experience.